2006 Developments

• Capita Local Government Services performed strongly in the year, securing major partnerships with Rossendale Borough Council and South Oxfordshire & Vale of White Horse District Councils and winning administration and customer services business from new and existing clients, including Bristol and Edinburgh City Councils and Barking and Dagenham Council
• Software Services – our local government service and software businesses are working together to support authorities with the shared services agenda
• Following the introduction of the Government's "Every Child Matters: Change for Children" strategy, we reviewed our service offering in this area and are now recognised as leading providers of both consultancy and interim management and software support to children's services authorities
• Integration of Quay and Webline, software to deliver electronic trading for providers and advisers, developed in conjunction with life & pensions, insurance and financial services
• We broadened this proposition in 2006 by acquiring Synaptic Systems, a leading provider of online life, pensions and investment research.

2007 Priorities and challenges

• Maintain market share in the local government and education software markets through continued development of new and innovative products to keep track with changing requirements
• Expand software services private sector offering
• Leverage marketing and sales across local government through joint initiatives with other Capita businesses working in this market
• Explore opportunities and synergies across private sector software and document management and imaging services.